use cases &
the word on the street

iknowayrel.com

1,250 1st month orders
100 customer emails
10 emails escalated

iKnowAyrel's team only had to Feedback for 10% of all customer emails
Installing First Time Customer Service
With over 1.87M YouTube subscribers, @IKnowAyrel launched his first merch line and did not want to waste time on setting up actual customer service. This limited release of his "Trust Issues" collection drove thousands of orders during the drop.
ldrvillage.com

1,200 TICKETS PER DAY
3,419 WEEKLY RESPONSES

customers who interacted with customer support spent 45% more per order
Launching New Platforms For Artists
Lana Del Rey launched a new experiential e-commerce platform www.ldrvillage.com. This launch coincided with an album release driving tens of thousands of orders in the first week.
drakerelated.com

7 days setup
3,000 weekly emails

Setup Customer Support for three brands in less than seven days
MULTI-BRAND RELEASES
In one month, Drake released his sixth album, Certified Lover Boy, and two streetwear brands with Nike: Nocta and CLB. This sparked thousands of service tickets weekly, prompting new customer service operations and policies to manage multiple brands.
khalifakush.com

5 days setup
age restricition policies

e-commerce policy implementation for cannabis and apparel products
Launching New Platforms For Artists
Wiz Khalifa unveiled his cannabis brands' ecommerce site for Khalifa Kush. Implementing policies for both under-18 and adult users, he provided various shipping, returns, and exchange guidelines, aligning with legal requirements and customer needs

What they say about us

Behind Our Success: Authentic Customer Reviews That Illustrate Our Dedication to Service Excellence

4.8/5

Working with Dedication Agents has been great. Their professionalism and commitment have made our collaboration seamless. Strong communication and adaptability have contributed to success. It's been a pleasure working with them

Greg

Pay The Price

I’ve worked with Dedication Agents & our partnership has been exceptional. Beyond expertise, their team cares for our success. They’ve been responsive & supportive. They've exceeded expectations. I'm grateful to have worked with such a team

Paul

LDR VILLAGE

DA onboarded us swiftly, starting our partnership timely. Once on, we left everything to them & couldn't be happier! We value their regular updates on our customers & issues. I recommend partnering with them for customer service.

John Paul

iknowayrel

What I appreciate about working with Dedication Agents is their commitment to collaboration. They provide updates and are open to feedback, making the partnership feel true. Their DEDICATION is an asset

Alex

PAQ Jonathan

Dedication set my brand up out of the box for customer service, enabling us to operate like a well-oiled machine despite having no prior customer service experience. Their expertise transformed our approach and led to immediate success. Truly a game-changing partnership

Serge

Ambrose

Streamlined customer service is essential for a modern entrepreneur, and Dedication Agents has mastered it. Before bringing them on, I was shocked at how much time I spent trying to figure this out myself. With their help, everything fell into place effortlessly. Highly recommended!

Amir

Humblytics