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Dedication (Human) Agents
Don't Get Stuck Paying For Bloated Customer Support In Between Sales Cycles
Monthly biling
Annual billing
Save 20%
THE ESSENTIALS
$70
/month
Best For: Brand New Shopify Stores
Includes 40 Tickets
Support Channels: Email, Social Media
Gorgias Setup: Dashboard Views, Back End Setup
Compatible With: Shopify, Gorgias, Shipstation
Get started
MOST POPULAR PLAN
THE COMPLETE PACKAGE
$625
/month
Best For: Existing CS Teams
Includes 300 Tickets
Support Channels: Email, Social Channels, Live Chat
Gorgias Setup: Essentials + Help Center, Chat Support
Compatible With: Shopify & Gorgias
Tier 2 Escalations Support
Get started
ALL ELITE EVERYTHING
$1,875
/month
Best For: Custom Support Integrations
Includes 1,000 Tickets
Support Channels: Email, Social Channels, Live Chat
Gorgias Setup: Complete Package + Custom Integrations
Compatible With: Shopify, Magento, Big Commerce, WooCommerce
Custom Support Hours
Get started
THE ESSENTIALS
$55
/ month
Best For: Brand New Shopify Stores
Includes 40 Tickets
Support Channels: Email, Social Media
Gorgias Setup: Dashboard Views, Back End Setup
Compatible With: Shopify, Gorgias, Shipstation
Select Plan
MOST POPULAR
THE COMPLETE PACKAGE
$500
/ month
Best For: Existing CS Teams
Includes 300 Tickets
Support Channels: Email, Social Channels, Live Chat
Gorgias Setup: Essentials+ Help Center, Chat Support
Compatible With: Shopify & Gorgias
Tier 2 Escalations Support
Select Plan
ALL ELITE EVERYTHING
$1,500
/ month
Best For: Scaling Custom Integrations
Includes 1,000 Tickets
Support Channels:
Email, Social Channels, Live Chat
Gorgias Setup: Complete Package+ Custom Integrations
Compatible With: Shopify,
Magento, Big Commerce, WooCommerce
Custom Support Hours
Select Plan
TICKETS THAT SCALE
41-300 Tickets
$1.75
301-1,000 Tickets
$1.50
1,001+ Tickets
$1.25
WTF IS A TICKET?
Tickets are the inquiries created from your customers contacting your store. Things Like:
"Where’s My T-Shirt?"
"What’s your refund policy?"
"How can I track my order?"
More Information
Pricing suited for all business
Compare
Plans
THE ESSENTIALS
Select Plan
Complete package
Select Plan
all elite
Select Plan
OPERATIONS
POLICIES SETUP
FAQ SYNC
ecommerce setup fee
$200
$200
$200
Response Times
6 Hrs
6 Hrs
2 Hrs
Operating Hours
9:00AM-6:00PM EST
Company Timezone
Custom Hours
GORGIAS SETUP
CUSTOM VIEWS
MACROS, RULES, TRIGGERS
GORGIAS CUSTOMIZATION
SATISFACTION SURVEY
CHAT INTEGRATION
QUICK CHAT FLOWS
HELP CENTER SETUP
-
CHAT BOT RESPONDER
-
ARTICLE RECOMMENDATION
-
LIVE CHAT SETTINGS
-
SELF-SERVE & EXTRAS
ORDER & TRACKING automation
-
CUSTOM CHAT INSTALLATION
-
EXTERNAL TEAM COMMUNICATIONS
-
MULTI-BRAND OPERATOR
-
CUSTOM SERVICES
Non-Shopify Stores
-
-
Third Party Integrations
-
-
Additional Ecommerce Support
-
-
The Essentials
Complete Package
All Elite Everything
OPERATIONS
POLICIES SETUP
FAQ SYNC
ECOMMERCE SETUP FEE
$200
Response Times
6 Hrs
Operating Hours
9:00 AM-6:00 PM EST
GORGIAS SETUP
CUSTOM VIEWS
MACROS, RULES, TRIGGERS
GORGIAS CUSTOMIZATION
SATISFACTION SURVEY
CHAT INTEGRATION
QUICK CHAT FLOWS
HELP CENTER SETUP
-
CHAT BOT RESPONDER
-
ARTICLE RECOMMENDATION
-
LIVE CHAT SETTINGS
-
SELF-SERVE & EXTRAS
ORDER & TRACKING AUTOMATION
-
CUSTOM CHAT INSTALLATION
-
EXTERNAL TEAM COMMUNICATIONS
-
MULTI-BRAND OPERATOR
-
CUSTOM SERVICES
Non-Shopify Stores
-
Third Party Integrations
-
Additional Ecommerce Support
-
OPERATIONS
POLICIES SETUP
FAQ SYNC
ECOMMERCE SETUP FEE
$200
Response times
6 Hrs
Operating Hours
Company Timezone
GORGIAS SETUP
CUSTOM VIEWS
MACROS, RULES, TRIGGERS
GORGIAS CUSTOMIZATION
SATISFACTION SURVEY
CHAT INTEGRATION
QUICK CHAT FLOWS
HELP CENTER SETUP
CHAT BOT RESPONDER
ARTICLE RECOMMENDATION
LIVE CHAT SETTINGS
SELF-SERVE & EXTRAS
ORDER & TRACKING AUTOMATION
CUSTOM CHAT INSTALLATION
EXTERNAL TEAM COMMUNICATIONS
MULTI-BRAND OPERATOR
CUSTOM SERVICES
Non-Shopify Stores
-
Third Party Integrations
-
Additional Ecommerce Support
-
OPERATIONS
POLICIES SETUP
FAQ SYNC
ECOMMERCE SETUP FEE
$200
response times
2 Hrs
operating hours
24/7
GORGIAS SETUP
CUSTOM VIEWS
MACROS, RULES, TRIGGERS
GORGIAS CUSTOMIZATION
SATISFACTION SURVEY
CHAT INTEGRATION
QUICK CHAT FLOWS
HELP CENTER SETUP
CHAT BOT RESPONDER
ARTICLE RECOMMENDATION
LIVE CHAT SETTINGS
SELF-SERVE & EXTRAS
ORDER & TRACKING AUTOMATION
CUSTOM CHAT INSTALLATION
EXTERNAL TEAM COMMUNICATIONS
MULTI-BRAND OPERATOR
CUSTOM SERVICES
Non-Shopify Stores
Third Party Integrations
Additional Ecommerce Support
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