Dedication (Human) Agents

Don't Get Stuck Paying For Bloated Customer Support In Between Sales Cycles

THE ESSENTIALS

$70/month

Best For: Brand New Shopify Stores

Includes 40 Tickets

Support Channels: Email, Social Media

Gorgias Setup: Dashboard Views, Back End Setup

Compatible With: Shopify, Gorgias, Shipstation

Get started

THE COMPLETE PACKAGE

$625/month

Best For: Existing CS Teams

Includes 300 Tickets

Support Channels: Email, Social Channels, Live Chat

Gorgias Setup: Essentials + Help Center, Chat Support

Compatible With: Shopify & Gorgias

Tier 2 Escalations Support

Get started

ALL ELITE EVERYTHING

$1,875/month

Best For: Custom Support Integrations

Includes 1,000 Tickets

Support Channels: Email, Social Channels, Live Chat

Gorgias Setup: Complete Package + Custom Integrations

Compatible With: Shopify, Magento, Big Commerce, WooCommerce

Custom Support Hours

Get started

THE ESSENTIALS

$55/ month

Best For: Brand New Shopify Stores

Includes 40 Tickets

Support Channels: Email, Social Media

Gorgias Setup: Dashboard Views, Back End Setup

Compatible With: Shopify, Gorgias, Shipstation

Select Plan

THE COMPLETE PACKAGE

$500/ month

Best For: Existing CS Teams

Includes 300 Tickets

Support Channels: Email, Social Channels, Live Chat

Gorgias Setup: Essentials+ Help Center, Chat Support

Compatible With: Shopify & Gorgias

Tier 2 Escalations Support

Select Plan

ALL ELITE EVERYTHING

$1,500/ month

Best For: Scaling Custom Integrations

Includes 1,000 Tickets

Support Channels:
Email, Social Channels, Live Chat

Gorgias Setup: Complete Package+ Custom Integrations

Compatible With: Shopify,
Magento, Big Commerce, WooCommerce

Custom Support Hours

Select Plan

TICKETS THAT SCALE

WTF IS A TICKET?

Tickets are the inquiries created from your customers contacting your store. Things Like:
"Where’s My T-Shirt?"
"What’s your refund policy?"
"How can I track my order?"

More Information

Pricing suited for all business

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Plans

OPERATIONS

POLICIES SETUP

FAQ SYNC

ecommerce setup fee

$200

Response Times

6 Hrs

2 Hrs

Operating Hours

9:00AM-6:00PM EST

Company Timezone

Custom Hours

GORGIAS SETUP

CUSTOM VIEWS

MACROS, RULES, TRIGGERS

GORGIAS CUSTOMIZATION

SATISFACTION SURVEY

CHAT INTEGRATION

QUICK CHAT FLOWS

HELP CENTER SETUP

CHAT BOT RESPONDER

ARTICLE RECOMMENDATION

LIVE CHAT SETTINGS

SELF-SERVE & EXTRAS

ORDER & TRACKING automation

CUSTOM CHAT INSTALLATION

EXTERNAL TEAM COMMUNICATIONS

MULTI-BRAND OPERATOR

CUSTOM SERVICES

Non-Shopify Stores

Third Party Integrations

Additional Ecommerce Support

OPERATIONS

POLICIES SETUP

FAQ SYNC

ECOMMERCE SETUP FEE

$200

Response Times

6 Hrs

Operating Hours

9:00 AM-6:00 PM EST

GORGIAS SETUP

CUSTOM VIEWS

MACROS, RULES, TRIGGERS

GORGIAS CUSTOMIZATION

SATISFACTION SURVEY

CHAT INTEGRATION

QUICK CHAT FLOWS

HELP CENTER SETUP

CHAT BOT RESPONDER

ARTICLE RECOMMENDATION

LIVE CHAT SETTINGS

SELF-SERVE & EXTRAS

ORDER & TRACKING AUTOMATION

CUSTOM CHAT INSTALLATION

EXTERNAL TEAM COMMUNICATIONS

MULTI-BRAND OPERATOR

CUSTOM SERVICES

Non-Shopify Stores

Third Party Integrations

Additional Ecommerce Support

OPERATIONS

POLICIES SETUP

FAQ SYNC

ECOMMERCE SETUP FEE

$200

Response times

6 Hrs

Operating Hours

Company Timezone

GORGIAS SETUP

CUSTOM VIEWS

MACROS, RULES, TRIGGERS

GORGIAS CUSTOMIZATION

SATISFACTION SURVEY

CHAT INTEGRATION

QUICK CHAT FLOWS

HELP CENTER SETUP

CHAT BOT RESPONDER

ARTICLE RECOMMENDATION

LIVE CHAT SETTINGS

SELF-SERVE & EXTRAS

ORDER & TRACKING AUTOMATION

CUSTOM CHAT INSTALLATION

EXTERNAL TEAM COMMUNICATIONS

MULTI-BRAND OPERATOR

CUSTOM SERVICES

Non-Shopify Stores

Third Party Integrations

Additional Ecommerce Support

OPERATIONS

POLICIES SETUP

FAQ SYNC

ECOMMERCE SETUP FEE

$200

response times

2 Hrs

operating hours

24/7

GORGIAS SETUP

CUSTOM VIEWS

MACROS, RULES, TRIGGERS

GORGIAS CUSTOMIZATION

SATISFACTION SURVEY

CHAT INTEGRATION

QUICK CHAT FLOWS

HELP CENTER SETUP

CHAT BOT RESPONDER

ARTICLE RECOMMENDATION

LIVE CHAT SETTINGS

SELF-SERVE & EXTRAS

ORDER & TRACKING AUTOMATION

CUSTOM CHAT INSTALLATION

EXTERNAL TEAM COMMUNICATIONS

MULTI-BRAND OPERATOR

CUSTOM SERVICES

Dedication (Human) Agents

THE ESSENTIALS

THE COMPLETE PACKAGE

ALL ELITE EVERYTHING

THE ESSENTIALS

THE COMPLETE PACKAGE

ALL ELITE EVERYTHING

TICKETS THAT SCALE

WTF IS A TICKET?

Pricing suited for all business

ComparePlans

THE ESSENTIALS

Complete package

all elite

POLICIES SETUP

FAQ SYNC

ecommerce setup fee

Response Times

Operating Hours

CUSTOM VIEWS

MACROS, RULES, TRIGGERS

SATISFACTION SURVEY

CHAT INTEGRATION

QUICK CHAT FLOWS

HELP CENTER SETUP

CHAT BOT RESPONDER

ARTICLE RECOMMENDATION

LIVE CHAT SETTINGS

ORDER & TRACKING automation

CUSTOM CHAT INSTALLATION

EXTERNAL TEAM COMMUNICATIONS

MULTI-BRAND OPERATOR

Non-Shopify Stores

Third Party Integrations

Additional Ecommerce Support

The Essentials

Complete Package

All Elite Everything

POLICIES SETUP

FAQ SYNC

ECOMMERCE SETUP FEE

Response Times

Operating Hours

CUSTOM VIEWS

MACROS, RULES, TRIGGERS

SATISFACTION SURVEY

CHAT INTEGRATION

QUICK CHAT FLOWS

HELP CENTER SETUP

CHAT BOT RESPONDER

ARTICLE RECOMMENDATION

LIVE CHAT SETTINGS

ORDER & TRACKING AUTOMATION

CUSTOM CHAT INSTALLATION

EXTERNAL TEAM COMMUNICATIONS

MULTI-BRAND OPERATOR

Non-Shopify Stores

Third Party Integrations

Additional Ecommerce Support

POLICIES SETUP

FAQ SYNC

ECOMMERCE SETUP FEE

Response times

Operating Hours

CUSTOM VIEWS

MACROS, RULES, TRIGGERS

SATISFACTION SURVEY

CHAT INTEGRATION

QUICK CHAT FLOWS

HELP CENTER SETUP

CHAT BOT RESPONDER

ARTICLE RECOMMENDATION

LIVE CHAT SETTINGS

ORDER & TRACKING AUTOMATION

CUSTOM CHAT INSTALLATION

EXTERNAL TEAM COMMUNICATIONS

MULTI-BRAND OPERATOR

Non-Shopify Stores

Third Party Integrations

Additional Ecommerce Support

Compare
Plans