The best customer service
solution for your brand

Get Started

official partners

gorgias dedication
shopify gorgias

get rid of your
ticket backlog

Average Response Time
Customer satisfaction
Weekly Hours Saved by Client
Average Cost Savings
More money. less problems

Build customer
service Without Breaking the Bank

Reduce costs by 70% compared to hiring and managing traditional employees

time and cost savings by not doing interviews, hiring, and training

customer service inexpensive cheap
customer service repetitive tasks
take back your time

ai, hybrid & expert agent support

Get 20 Complimentary Tickets Monthly for Dedication-AI Customer Responses

Certified Experts Available for Account Management and User Support

Responding to emails does not = solving issues

keep customers happy with good customer service

Consistent Communication With Your Customers, Standard Response Times Within Hours

customers that engage with good customer service see up To 45% higher order sales value

good customer service process
scaling customer service
grow your business without managing a staff

Scale Up.
Scale Down.

automate macros, policies, & FAQ's via preference settings in dedication dash

Save time from learning how to do customer service and let us handle policies, integrations, and responses


YOUTUBE creator's
first time RELEASE

With over 1M subs on YouTube, iKnowAyrel launched his first streetwear drop. We supported over 1,250 orders in the first month with 100 incoming tickets. We reduced the amount of issues iKnowAyrel's team had to deal with by over 90%

youtuber influencer merch customer service
Hear from some of our amazing customers who are building faster.

Good Service.
Happy People.

Andrew, Jonathon + team were incredibly awesome; the human, empathetic touch to what they do is incredibly appreciated as a founder of a small team.

Hayley S.
Founder, One With

The DA team's strong communication, adaptability, and proactive problem-solving have contributed to our shared success. It has been a pleasure working with them.

Greg D.
Founder, Pay The Price

What I appreciate most about working with Dedication Agents is their commitment to collaboration and communication. They provide regular updates and are always open to feedback, making the partnership feel like a true collaboration rather than a client-vendor relationship.

Alex P.
ECom Director, Paq Jonathan

I’ve had the pleasure of working with Dedication Agents for a while now, & I can confidently say that our partnership has been nothing short of exceptional. Beyond their expertise & professionalism, their team has also shown a genuine care for our success.

Paul S.
Ecom Director, LDR Village

Frequently Asked Questions

Discover Quick Answers: Explore Our FAQ for Immediate Insights on AI and Human Agent Integration, Service Flexibility, and More
What happens when I go over my ticket limit?

Exceeding your ticket limit may incur additional charges or temporarily affect service availability until the next billing cycle.

Which platforms is Dedication familiar with?

Dedication is proficient in various platforms including, but not limited to, Gorgias, Shopify, and Front App.

What if I need more changes done to my Gorgias after the tune-up is complete?

Post-tune-up adjustments can be arranged. Please contact support for further customization options.

Can I pause my service/plan?

Service plans can be paused under certain conditions. Refer to our terms of service or contact support for details.

What will my working relationship be like with the Dedication Agents resource?

Your relationship with Dedication Agents will be collaborative and supportive, focusing on seamless integration with your team to enhance customer service.

Do I need to have both AI and human agents in my support plan?

Having both AI and human agents is not mandatory but recommended for optimal support coverage and efficiency in handling diverse customer needs.